What should be the focus of a nail technician during a client consultation?

The primary focus of a nail technician during a client consultation should be to understand the client’s needs and preferences. This involves actively listening to the client to gather information about their expectations, any specific designs they may have in mind, and their previous experiences with nail services. By prioritizing the client's individual preferences and requirements, the technician can tailor the services to provide an optimal and personalized experience. This helps in building rapport, enhancing customer satisfaction, and ensuring that the final outcome aligns with the client's vision.

Understanding clients' needs goes beyond just asking about nail trends or pricing; it also involves recognizing skin sensitivities or nail health conditions that might affect the services offered. By focusing on the client’s specific desires, technicians can deliver a service that feels customized and attentive, ultimately fostering client loyalty and satisfaction.