What should a technician do if they notice a client has an allergic reaction during a service?

When a technician notices a client exhibiting signs of an allergic reaction during a service, the appropriate course of action is to stop the service and seek medical help if necessary. This approach prioritizes the client's safety and well-being. Allergic reactions can manifest in various ways, including redness, swelling, itching, or hives, and they may escalate quickly. By halting the service immediately, the technician can prevent further exposure to the allergen and reduce the risk of a more severe reaction.

Seeking medical help is crucial, especially if the reaction is serious or if the client experiences difficulty breathing or swelling of the face or throat, which could indicate a life-threatening condition known as anaphylaxis. This careful response underscores the technician's responsibility to provide a safe and supportive environment for their clients.

In contrast, applying more product could worsen the reaction, ignoring the symptoms could lead to significant health complications, and switching products without first addressing the reaction may not adequately protect the client. Thus, stopping the service and evaluating the need for medical assistance is the best practice in such situations.